16/10/2015 13:06 BST | Updated 16/10/2015 13:59 BST

What To Say To Someone When Their Pet Dies

When a family member, friend or colleague loses a pet, it can be difficult to know what to say.

You don't want to seem insensitive by ignoring the situation altogether, but equally you don't want to remind them of their pain and make them cry.

So what's the best thing to say?

According to veterinarian Courtney Campbell from The Doctors, the best thing to say is: "I understand what you're going through."

Watch the video above to find out why.


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