A mum has claimed her toddler's fractured skull was "missed by doctors" after she was sent home from A&E without having an X-ray.
Donna Cevizci, whose two-year-old daughter Ceylan Cevizci fell backwards out of a trolley, said doctors at Glan Clwyd hospital sent her and her daughter away with a checklist of symptoms to monitor.
Cevizci said her daughter was still in pain nine days later, so they went back to the hospital and an X-ray revealed Ceylan had a fractured skull and a "slight" bleed on the brain.
"Ceylan could’ve suffered brain damage or died, I am horrified that they sent her home in the first place," Cevizci, from Wales, told The Daily Post.
The mum-of-one said her daughter was out shopping with her grandmother when she tipped backwards out of the trolley and hit her head on the hard floor.
Cevizci said she noticed a large lump form on the back of her head when she got home so immediately took her to the accident and emergency department at Glan Clwyd hospital.
"The doctor there wouldn’t do anything about it, I asked him if she should be X-rayed or scanned and he said no," claims Cevizci, according to The Mirror.
Cavizci said she "wasn't happy" about being sent home, but she didn't know what else to do and had put her trust in the doctor.
When they returned home Cevizci said her daughter was "clingy" and she could tell she was still in pain.
The lump on the back of her head also didn't appear to be reducing in size.
The family returned to the hospital and Ceylan was given an X-ray that showed she had a fractured skull.
Cevizci said her daughter also went for a CT scan that showed a "slight bleed on the brain" and she was kept in overnight.
"The whole ordeal has been so traumatic," added Cevizci. "We should not have had to go through that."
Ceylan will go to Alder Hey Children’s Hospital in one month’s time to make sure her injury is healing.
Cevizci said she had complained to the hospital’s concerns team.
A spokeswoman for Betsi Cadwaladr University Health Board told The Daily Post: "Due to patient confidentiality, we are unable to comment on individual patients’ care and treatment.
"However, we can confirm that we are in receipt of a concern raised by Ms Cevizci.
"We will be investigating the concerns and responding to her as soon as our investigation is complete."