The Best Part Of Being A 999 Call Operator Is Knowing I Make A Difference

Rachael Woodbridge | Posted 27.08.2017 | UK
Rachael Woodbridge

If I can go to work each day and come home at the end of the shift knowing that someone has thanked me for listening or thanked me for being there for them when they were in such a bad moment that they needed to pick up the phone and call 999, that is what makes all the difference to me and that is why I keep coming back to work day after day.

The Top Weirdest 'Emergency' Calls Received by the Police

The Huffington Post UK | Eve Hartley | Posted 21.07.2015 | UK

West Midlands Police have released audio of their weirdest 'emergency' phone calls from the public. They vary from animal-related queries to exampl...

Lollipop Man Stops Fire Engine On An Emergency Call

PA | Posted 23.04.2015 | UK

A lollipop man has been suspended after claims he stopped a fire engine on its way to a 999 call so children could continue crossing the road. The eme...

5-Year-Old Makes Heartwrenching 999 Call: 'My Mummy's Had A Fit'

The Huffington Post UK | Ellen Wallwork | Posted 21.04.2015 | UK Parents

The incredible bravery of a five-year-old girl who called 999 when her mother had an epileptic fit was captured on tape. The heartwrenching recordi...

Woman Dials 999 After Being Called Ugly

The Huffington Post UK | Posted 30.06.2014 | UK

A woman rang Greater Manchester Police, using the same number people use to get hold of the emergency services in life and death situations, to compla...

LISTEN: 'Is That 999? I've Not Got Sprinkles On My Ice Cream'

The Huffington Post UK | Posted 04.06.2014 | UK

To clarify: Not having sprinkles on your ice cream is not a good reason to dial 999. The lesson was too late for this woman who rang West Midlands ...

Not Your Average Phone Perve: 'Naughty' Dog Dials 999 & Pants Down The Phone (PICTURES)

Huffington Post UK | Sara C Nelson | Posted 16.04.2014 | UK

Police who responded to a 999 call from a heavy breather were surprised to find the culprit was actually a dog. Officers raced to the address of M...

Calling 999 Does NOT Boost Your Mobile Phone Battery, Police Warn

Huffington Post UK | Posted 23.01.2014 | UK Tech

Dialling 999 does not boost your mobile phone's battery. Obviously. Well, apparently it's not that obvious. Police have been forced to issue a s...

Don't Call Fire Brigade If You're Locked Out After Drinking Over Christmas

PA | Posted 18.12.2013 | UK

Fire chiefs have warned against a repeat of last year's increase in 999 calls from people locked out of their houses after losing their keys during fe...

A&E Waiting Times At Highest For Nine Years

PA | Posted 04.06.2013 | UK

Waiting times for accident and emergency patients have reached a nine-year high - with more patients having to endure a four-hour wait. The monitor...

'Very Serious Concerns' Over 111 Service

PA | Posted 04.05.2013 | UK

At least 22 "potentially serious" incidents - three involving deaths - have been recorded in connection with the new NHS 111 advice line, it has been ...

111 Helpline Could Put Patients At Risk, Doctors Warn

PA/The Huffington Post UK | Posted 28.03.2013 | UK

The new 111 non-emergency helpline is putting patient safety at risk, doctors have warned. The British Medical Association (BMA) has written to Sir...

Why a Lack of First Aid Needs to be Treated as Seriously as Cancer

Carl Burke | Posted 16.11.2012 | UK
Carl Burke

Four times as many people of us think more people die from cancer than a lack of first aid, but that's just not true. Up to 140,000 people die each year in situations where first aid could have helped save their lives. This is as many as die from cancer.

Three-Year-Old 999 Caller Was A Hoax, Say Police

PA | Posted 31.07.2012 | UK

Two 10-year-old girls are being "spoken to" by police after it turned out that a 999 call apparently made by a three-year-old claiming her mother was ...

Police Urgently Seeking Three-Year-Old Who Dialled 999

PA | Posted 31.07.2012 | UK

Police are urgently looking for a three-year-old girl who called the ambulance service to say her mother had fallen and was not moving. West Yorksh...

Our 999 Call Response is Not Faltering

Ann Barnes | Posted 14.05.2012 | UK Politics
Ann Barnes

There was lots of media interest over the weekend about the actual number of officers responding to 999 calls diminishing nationally. I am always very conscious about bald statistics as they often add little to a debate and can cloud an important issue.

Labour Cry Foul Over 999 Responder Staff 'Cuts'

PA/The Huffington Post | Posted 10.05.2012 | UK Politics

Labour has accused the coalition of overseeing a "shocking" 5,000 cut in police dealing with 999 emergencies. Figures released under freedom of inf...

Police Roll Out New 101 Number For Non-Emergencies

PA | Posted 11.01.2012 | UK

The non-emergency 101 number for police has been rolled out to all forces across England and Wales as an alternative to 999. Policing Minister Nick...

Police release 'How do I defrost a turkey?' 999 call (AUDIO)

Huffington Post UK | Simon Crisp | Posted 31.12.2011 | UK

Just before Christmas, emergency services released examples of daft 999 calls in a bid to prevent others from wasting their time. Unfortunately, if th...

Penis Rings And Toy Car Terror: Britain's Most Stupid 999 Emergency Calls Revealed

PA | Posted 24.01.2012 | UK

A man who turned up at hospital with a ring stuck on his penis had to be cut free by 10 firefighters, according to new data released. It took firef...

Police Officer Sacked For 'Callous' Mishandling Of 999 Calls

The Huffington Post UK | Posted 25.12.2011 | UK

A police officer has been sacked after he failed to help report serious crimes including rape, domestic abuse and a suicide threat. The Independent...