'I Have Four Friends In Real Life But 4,000 Online' - Craving Instant Gratification

Richard Pursey | Posted 18.09.2017 | UK Tech
Richard Pursey

So, perhaps, if you know what you're doing, having 4000 friends online may not be so bad after all - and if you're lucky, some of them may even be old English sheep dogs!

One Algorithm To Rule Them All

Ather Gattami | Posted 04.09.2017 | UK Tech
Ather Gattami

The rapid pace at which Artificial Intelligence (AI) has been progressing in the past few years is remarkable. We see a vast investment from large companies in the field, spanning over businesses like finance, marketing, retail, logistics, social media, and other services where AI can scale beyond what is affordable by human employment.

Car Problems? AI And Machine Learning To The Rescue!

Dmitri Tcherevik | Posted 10.08.2017 | UK Tech
Dmitri Tcherevik

By employing machine learning properly, businesses can prevent costly and reputation damaging recalls. This in turn minimises the need for businesses to issue recalls routinely, or for consumers to suffer the potentially dangerous fallout from faulty equipment.

'Alexa, Should The Public Trust Virtual Assistants In The Connected Home?'

Colin Bull | Posted 27.07.2017 | UK Tech
Colin Bull

To be in with a chance to 'own the home' providers must ensure that quality underpins not only the devices themselves - from conception right through to when the product enters our home - but also customer interactions, our personal data and ultimately our safety. Let the race begin.

Why Good Old Fashioned Customer Service Will Keep Humans Ahead Of The Robots

Jon Lucas | Posted 24.07.2017 | UK Tech
Jon Lucas

For many organisations, the decision as to much how they automate customer service in the years ahead will be about cost savings, and whether automated customer service becomes good enough to suffice. For others, the essence of great customer service - showing that the business genuinely cares about its customers - is too fundamental to mess with.

A.I.: The Invisible Revolution

Scott Dodson | Posted 17.07.2017 | UK Tech
Scott Dodson

According to the folk tale, a frog will remain in a pot of water, brought to a boil-as long as the water is heated slowly. While probably false, it provides an apt metaphor for adapting to phenomena which change incrementally over time

Internet Memes Are Changing The Way We Communicate IRL

Jamie Wareham | Posted 13.07.2017 | UK Tech
Jamie Wareham

The reason Dawkins describes it as a hijack is because internet memes make no attempt at the accuracy of copying. It's a a key part of his definition and Internet memes are deliberately altered.

What Questions Should A Computer Actually Ask?

Brian Cooper | Posted 06.07.2017 | UK Tech
Brian Cooper

As Stephen Hawking points out, that it's not AI that's dangerous, but the goals we're setting it. AI doesn't have a moral compass. It has a goal. If I programme it to take over the world, it'll try its damndest - it won't care about its carbon footprint or emotional collateral damage on the way.

Mira Duma's Fashion Tech Lab Puts Innovation And Sustainability Front And Centre

Brooke Roberts-Islam | Posted 12.06.2017 | UK Style
Brooke Roberts-Islam

While interviewing Mira I asked what inspired her new venture, which seeks to innovate in the fashion tech space (including wearables) and harness new and existing technologies to help make fashion more sustainable.

Will Artificial Intelligence Squash Democracy Or Make Elections Fairer?

Catherine Elliston | Posted 07.06.2017 | UK Tech
Catherine Elliston

As the UK prepares for an election on Thursday, we should be alert to the hidden tactics that could influence the result. But it's also damaging to be dystopian. As with many aspects of our rapidly changing world, AI could fundamentally disrupt democracy or bolster it, and the outcome will depend on our actions. It's our responsibility to ensure that the opportunities are maximised just as the risks are minimised.

The Value Of Data In A Digital World

Ather Gattami | Posted 05.06.2017 | UK Tech
Ather Gattami

Much of the data collected and used today is to understand human behavior, which is very important from both a societal as well as a business perspective. Everyday, we interact and observe each other's decisions and body language to collect enough data to understand people around us.

Why We Should Let The Robots Win

Siavash Mahdavi | Posted 05.06.2017 | UK Tech
Siavash Mahdavi

Historically we've had humans as patrons of this planet and we've seen the impact that this has had on the environment, other species, rivers, urbanisation, war and religion - I think it's fair to say we haven't done a great job. Perhaps now IS the time to let the machines take over

Could Better Access To Health Information Help Relieve Pressure On The NHS?

Dr. Claire Novorol | Posted 31.05.2017 | UK Tech
Dr. Claire Novorol

This points to a clear role for AI technology within healthcare: AI should be used to help both patients and doctors by facilitating more comprehensive health assessments, earlier diagnosis and better, more informed decision making.

Personal, Emotional And Tech-Driven - The Experience We Expect Today

Chris Ciauri | Posted 15.05.2017 | UK Tech
Chris Ciauri

I don't think that it's any different when we interact with brands. You just have to look on Twitter to see the streams of frustration from unhappy customers, and on the flip side, tweets from brands that make customers feel their concerns were listened to.

Top Seven Jobs Most Likely To Be Stolen By AI

Jyoti Agrawal | Posted 11.05.2017 | UK Tech
Jyoti Agrawal

Are you worried about losing your job to a robot? It's true that AI-powered systems are more efficient than humans in many ways. However, they lack the creativity it takes to offer unique value to potential employers and clients. What you can do is to identify that value, uphold it, and make sure it's enough to make your personal brand stand out - whether you're competing with fellow humans or machines.

Cloud + Intelligent Edge = The Fog

Chris Woodcock | Posted 02.05.2017 | UK Tech
Chris Woodcock

With global giants BP and Standard Chartered announcing their wholehearted support for 'the third generation of computing', we can say with conviction...

AI In The Workplace: Why Robots Won't Replace Humans

Raj Dhonota | Posted 28.04.2017 | UK Tech
Raj Dhonota

Whilst we are currently witnessing an explosion towards AI, the technology itself is still rather limited. It's fair to say that robots won't be replacing humans any time soon, as AI technology is simply not at the same level of cognitive thought that humans currently possess.

Hashtag Serendipity: The Rise Of Experiential Retail

Amelia Kallman | Posted 27.04.2017 | UK Tech
Amelia Kallman

E-commerce has forever altered customer expectations, but now it's bricks and mortars changing the way we engage with brands. From engineered serendipity to personalised environments, new technologies are giving retailers the opportunity to deliver exciting, unique, and sharable experiences you can't get online or in an app.

The Challenge Of Diversity In The AI World

Jenny Garrett | Posted 12.04.2017 | UK Tech
Jenny Garrett

Artificial intelligence (AI) is still in its infancy, but it's poised to become the most disruptive technology since the Internet. AI will be everywhere - in your phone, in your fridge, in your car. Apple's Siri and Amazon's Alexa are just two examples.

What Will Be The Killer App That Takes VR, AR And AI Into The Business World?

Andrew Moore | Posted 28.03.2017 | UK Tech
Andrew Moore

At this year's CES, one of the largest global consumer electronics and consumer technology tradeshows, it was announced that augmented reality, virtual reality and artificial intelligence will be the primary disruptive consumer technologies for the next 20 years...

How Machine Learning Is Transforming Shopping As We Know It

Michelle Huff | Posted 21.03.2017 | UK Tech
Michelle Huff

AI, machine learning and predictive intelligence are terms that are frequently thrown around in the marketing space, and we've known for a while now how these emerging technologies are going to transform businesses and the customer journey, but how will the everyday man or woman on the street feel about the experience in reality?

Brands In The New World Order: How Can Brands Win In The Age Of AI?

Ahmad Badr | Posted 16.03.2017 | UK Tech
Ahmad Badr

In the past, deregulation and access to marketing tools gave way for the proliferation of commoditised services. A hyper-competitive world, where choice is abundant was born. Surviving meant optimising quality for lower the cost. Winning, however, meant innovating.

Being Human

Bostjan Bregar | Posted 10.03.2017 | UK Tech
Bostjan Bregar

As part of the personalisation message, AI was one of the most banded about words at the show. No surprises there - it's like a check box that any new gadget or app needs to tick. While the best of intentions is meant, the abundance of its use is starting to lose its appeal.

How Do We Protect Ourselves Against The Rise Of The Machines?

Phil Chambers | Posted 10.03.2017 | UK Tech
Phil Chambers

For those on the other side, they argue that robots can create more jobs by increasing productivity. They also point out a close correlation between robot density and high employment in industrial nations, such as Germany.

It's Time To Embrace AI To Create Smarter Humans

Ather Gattami | Posted 09.03.2017 | UK Tech
Ather Gattami

When AI is applied and integrated intelligently within customer communication channels, it is capable of creating personalised and highly relevant dialogue between brand and consumer. It's about using data to help understand how we as customers behave and react, and then using this insight to adapt and create a better experience.