I wonder if I can persuade you that, despite the utter horror of this week's headlines from Syria, we are lucky to live in an era of unprecedented human progress. Yes, I'm going to try to convince you that for more people, in more places, the world has more to offer now than at any time in the history of our species.
When an artist friend of mine shared a news story on his Facebook wall echoing the familiar 'my-song-has-been-played-a-million-times-and-I-earned-nothing' lament of the post-Napster music industry I thought I would ask Spotify directly - just how do artists get paid when their songs are played on Spotify?
When was the last time you went a whole day without using technology, be it a mobile phone, iPad etc? So why are retailers so apprehensive to unleash something that has the potential to engage us, thus building them more business? The short answer is, are you ready for this - technology is moving too fast for retailers.