The UK has the largest digital economy in the G20 and we need fresh ideas and innovation to stay ahead and support our economic recovery. However, ideas alone will not be enough to sustain this powerful competitive advantage.
I have to say that I felt dreadfully sorry for Maria Miller during the recent vicious public 'stoning' over her expenses.
What is wrong with today's network? How can the Internet, that has powered so many of the innovations in the 21st century, be holding innovation back? In short, networks are starting to show their age.
The Designs of the Year awards and exhibition at London's Design Museum offers plenty of food for thought for marketers.
The FIFA mission statement commits the international footballing body to taking "even greater responsibility to reach out and touch the world, using football as a symbol of hope and integration."
What we need is fewer rules so staff have more freedom to create the environment and experience that meets the needs of their customer. It's simple really. Give staff space to do their job, provide the training and support to help them master their role, and empower them to make the decisions on the day.
As we grow up we have this natural behaviour suppressed. Schools encourage children not to make mistakes, to get things 'right'. This continues through into the world of work, where the making of mistakes can be criticised and mocked.
Fact: The more we understand about the lives and environment of our target customers the better we are able to market our products to them and accelerate adoption
Innovation is what can differentiate organisations in this competitive world and innovation and creativity produced by a workforce is dependent on how well individuals are managed, empowered and encouraged.
We've all faced 'feature creep' - the often overwhelming new choices and functions of our shiny new technology that can baffle, confound and occasionally distress us. But not all technology or innovations needs to perplex us. Sometimes we smack our foreheads and say "wow, I never even knew I needed this, but it will change my life."
This personalised, mobile, social experience can only occur if the banking and financial services industry continues to transform its technology platforms and solutions, with the ultimate aim being channel integration and embracing the digital opportunity.