Better CX Tools For Twitter: Too Little Too Late?

Better CX Tools For Twitter: Too Little Too Late?

Mark Hillary  23.11.2016
Customers have been extensively using Twitter to contact brands and ask for support for at least five years so it's surprising that they...
Parents Are To Blame For Kids Using Social Media Sites Underage, Says Facebook Exec

Parents Are To Blame For Kids Using Social Media Sites Underage, Says Facebook Exec

Amy Packham  23.11.2016
Parents are to blame for the fact children are signing up to use social media sites underage, a Facebook exec has said.  Simon...
How To Stop Fake News On Facebook Turning You Into A Racist

How To Stop Fake News On Facebook Turning You Into A Racist

Chris York  23.11.2016
It’s really, really simple...   (h/t SLATUKIP)
Facebook UK Boss Says Social Network Won't Be 'Arbiters Of Truth' To Tackle Rise Of 'Fake News'

Facebook UK Boss Says Social Network Won't Be 'Arbiters Of Truth' To Tackle Rise Of 'Fake News'

Graeme Demianyk  22.11.2016
A boss of Facebook in the UK has said the social media giant cannot be the “arbiters of truth” amid the ‘fake...
Mark Zuckerberg Has Finally Revealed How Facebook Will Tackle Fake News

Mark Zuckerberg Has Finally Revealed How Facebook Will Tackle Fake News

Oscar Williams  21.11.2016
Mark Zuckerberg has outlined new measures to curb fake news on Facebook. The announcement comes after the site’s CEO was...
When Awareness Makes Us Less Aware

When Awareness Makes Us Less Aware

Danielle Duggins  19.11.2016
My four-year-old son is screaming. The noise is relentless, high-pitched - almost painful. It reverberates in my chest and sets every nerve...
The Evolution Of The Revolution: How Mobile Is Changing Consumer Habits

The Evolution Of The Revolution: How Mobile Is Changing Consumer Habits

Marta Krupinska  18.11.2016
Have a think about the last time you looked at your phone? How many times have you used it in the last hour, or day? Nottingham Trent University...
When Our News Has Become An Algorithm, How Can We Know What Is True?

When Our News Has Become An Algorithm, How Can We Know What Is True?

Ryan Browne  18.11.2016
It sounds like a posthuman dystopian nightmare - that the technology which we use on a daily basis is spreading misinformation as fact,...
Facebook Bans Fake News Sites After Election Controversy - Is It Too Little Too Late?

Facebook Bans Fake News Sites After Election Controversy - Is It Too Little Too Late?

Philip Ellis  17.11.2016
Facebook has followed the lead of Google and banned fake news sites from using its advertising network. This comes hot on the trail of...
How Facebook’s Own Official ‘Verification’ Is Boosting Fake News And Misleading Articles

How Facebook’s Own Official ‘Verification’ Is Boosting Fake News And Misleading Articles

George Bowden  16.11.2016
Facebook is vouching for the ‘authenticity’ of pages which have distributed false and misleading news to millions of users...
Facebook Privacy Row As Missing Schoolboy Is Found Safe Just 10 Miles From Home

Facebook Privacy Row As Missing Schoolboy Is Found Safe Just 10 Miles From Home

Sara C Nelson  16.11.2016
A 15-year-old grammar schoolboy who disappeared nine weeks ago saying he was “bored of life” has been found safe and well -...
Has My Facebook Feed Left Me Politically Ignorant?

Has My Facebook Feed Left Me Politically Ignorant?

Helen Clifford  15.11.2016
Since news broke back in early September that Facebook filters out Conservative news from their newsfeed, there has been much discussion...
Facebook And Google Reveal Their First Weapon Against Fake News Sites

Facebook And Google Reveal Their First Weapon Against Fake News Sites

Oscar Williams  15.11.2016
Facebook and Google are seeking to discourage the publication of fake news by banning rogue publishers from using their ad networks...
Question Your News Sources - It's Never Been More Important

Question Your News Sources - It's Never Been More Important

Josh Smith  15.11.2016
People need to understand the role their likes and shares play in generating the content they see, and remember that, at the root of all...