Having subtitles across all On Demand content and other online content is a big must. As we are moving into a more digital futuristic world, it concerns me that if there are no subtitles then more people could be left out. I recently found out that in America, anything that is broadcasted on television and is later uploaded online, must have subtitles so that people can access it. Why can't we be more like America in this situation? I feel that once we've got Sky to introduce a more accessible service, maybe others would follow suit.