user experience

Companies like Apple and Microsoft have been embedding accessibility into their operating systems in recent years, meaning that people can simply switch on the features they need. Yet designers and developers often fail to support these features, meaning that most apps and services are still inaccessible for lots of people with disabilities.
'Disruption' is one of those phrases, isn't it? An annoying buzzword that's already entered into cliché. A word that makes you want to switch off. But however grating the term, the big digital disruptors of the day are transforming how we live and work.
The story is very different online. According to ContentSquare data, online shopping sites tend to average at about 1.5% conversion rate (the percentage of visitors that go on to buy). Imagine being the owner of a shop where for every 100 visitors, only one would buy anything: you'd be getting nervous, to say the least.
All organisations plan for fires, floods, or any other type of incident that impacts business resilience, why should cyber security be any different? The purpose of a Security Playbook is to provide all members of an organisation with a clear understanding of their responsibilities regarding cyber security - before, during and after a security incident.
At Canterbury Oast Trust, a small social care charity in Kent, chief executive Joanne Creighton holds informal Q&A style
The rise of 'voice-first' interfaces featured prominently in Gartner's list of 10 predictions about the strategic use of technology in 2017 -- the analysis firm anticipates that 10 million households will be using room-based screenless devices by the end of the year.
In a globalized, open and competitive market, it may be argued that online feedback becomes a necessity rather than an option. It is becoming harder and more expensive to predict who will be using a service or a product and their various preferences and contexts of use.
"He/she is difficult to engage." It's a term that I have often heard used by psychiatric staff when talking about patients. I was described as "difficult to engage" when I was under mental health services and now that I run a Suicide Crisis Centre, I frequently hear the same phrase used by psychiatric staff who signpost to us.
As we head towards the end of another year, the nights draw in, the cold frost nips and millions recently relaxed in front of their TV's to watch the climax of two British TV phenomenons; Strictly Come Dancing and the X Factor.
Looking around our offices, aside from great style, fabulous shoes and a major minor addiction to fashion, we noticed every NET-A-PORTER GROUP employee carries a notebook. All communities are built around something...