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Setting Up a Successful Apprenticeship Scheme

Raconteur Media | Posted 16.07.2012 | UK
Raconteur Media

Greater investment, additional numbers and extra support signal a new era for apprenticeships. But crucial to its success is ensuring employers offer quality programmes.

TalkTalk To Offer All Customers Internet Porn Opt-Out

Posted 14.05.2012 | UK Tech

Four million Britons will be able to opt out of viewing internet pornography after internet service provider TalkTalk offered protection from adult co...

Red Phone Boxes Sold To Public - For £2,000 Each

The Huffington Post UK | Posted 27.04.2012 | UK

Sixty red K6 phone boxes are to be sold off after dwindling demand for the booths. BT, who own the telephone booths, is to decommission 60 boxes an...

Could the Olympics Become a Network Danger?

Thierry Grenot | Posted 10.06.2012 | UK Tech
Thierry Grenot

The Olympics are coming. In the same way that the city of London is building new roads to handle increased traffic, companies must ready their networks to support the increased flow of applications.

Social Media is Leading a Customer Service Revolution

Mark Hillary | Posted 28.05.2012 | UK Tech
Mark Hillary

There is about to be a revolution in the customer service industry, but it is creeping up slowly on customers and those who manage the contact centres. Like the frog that can be slowly boiled to death, if those in the customer care industry step back and look at how customers are starting to ask for help they would behave very differently.

BT Releases RABIT To Catch Cable Thieves

Huffington Post UK | Melanie Hick | Posted 26.05.2012 | UK Tech

BT let the RABIT out of the bag on Monday when it announced a new burglar alarm technology designed to catch cable thieves. Rapid Assessment BT In...

BT Pumps £2bn Into Pensions To Tackle Huge Shortfall

PA | Posted 23.03.2012 | UK

Communications giant BT is to pump £2 billion into its pension fund this month in a bid to tackle a huge shortfall in the scheme. Britain's larges...

All Aboard The Entrepreneurship Express

PA/The Huffington Post UK | Posted 13.03.2012 | UK Universities & Education

Sir Richard Branson has renewed his vow to help budding British entrepreneurs "create lots of jobs and lots of great companies". The Virgin magnate...

BT And TalkTalk Lose Appeal Bid Against New Copyright Measures

PA | Posted 06.03.2012 | UK Tech

BT and TalkTalk have lost their Court of Appeal challenge against government moves to tackle copyright infringement online. They asked three appeal...

'I Must Be Mad': Bishop To Undertake Charity Triathlon

PA | Posted 26.02.2012 | UK

Comedian John Bishop will be able to undertake a gruelling triathlon for charity after he was granted last-minute permission to row the English Channe...

BT To Take On Google In Patent Row

PA | Posted 19.12.2011 | UK

BT has become the latest in a line of tech companies to take on internet giant Google in the courts over a number of alleged patent infringements. ...

Brussels Makes a Move

John Carr | Posted 04.02.2012 | UK Tech
John Carr

Neelie Kroes is a Vice President of the European Commission. She is responsible for the European Union's ambitious Digital Agenda. Robert Madelin is h...

David Cameron On 'All Out Mission' To Kick Start Economy

PA | Posted 30.12.2011 | UK Politics

David Cameron has promised an "all-out mission" to kick-start major infrastructure projects and get the economy moving. The Prime Minister said he ...

Super Fast Broadband Coming Quicker, Say BT

PA | Posted 30.12.2011 | UK Tech

Telecoms giant BT said it will be able to provide super-fast broadband for two-thirds of the UK a year earlier than it previously predicted. BT wil...

How Customer Service has Been Turned Upside Down by Social Media

Mark Hillary | Posted 23.12.2011 | UK Tech
Mark Hillary

You no longer need to ring a company to complain about their products or services, they will get in touch with you because you complained publicly on Facebook or Twitter. This is turning the entire customer service model on its head.

New Measures To Protect Kids From Porn

Huffington Post UK | Posted 10.12.2011 | UK

The government will unveil new measures to protect children from online pornography on Tuesday, as four web providers plan to offer customers the abil...

Internet Fail: BT Broadband Outage

BBC | Melanie Hick | Posted 03.12.2011 | UK Tech

Power failure in Birmingham causes BT Broadband outage across the country. ...

BT To Offer Free OnLive Cloud Gaming

Melanie Hick | Posted 22.11.2011 | UK Tech

BT will offer free OnLive cloud gaming to its broadband customers from today. OnLive's disc and software-free gaming service which launched today ...

Government Gender Equality Measure Dismissed By Women's Groups

Huffington Post UK | Dina Rickman | Posted 14.11.2011 | UK Politics

Measures to promote equal pay for men and women in business have been announced by Home Secretary Theresa May, but almost immediately dismissed by wom...

I Used to Think Pirates Were Cool, Until I Learnt About Illegal Downloaders

Callum Jones | Posted 01.10.2011 | UK
Callum Jones

In early 2009, the annual figures for music download sales during the previous year showed that legal downloads had helped the music industry to grow by about twenty percent. However, alongside these figures came another statistic, and this one was extremely concerning.

Hollywood Studios Win Fight Against File-Sharing Website

The Huffington Post UK | Sarah Dean | Posted 27.09.2011 | UK Entertainment

Hollywood film studios have won a significant battle in their ongoing war on online piracy, after the UK High Court ruled that British Telecom (BT) mu...