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We Took on Friends Life in Memory of My Friend Nic - And Won

Kester Brewin | Posted 16.05.2013 | UK Lifestyle
Read More: People Power, Friendship, Petition, Insurance, Life Insurance, Consumer Protection, Which?, change.org, Friends Life, UK Impact, Inspiration, UK Lifestyle News
Kester Brewin

I had sat with Nic as he had battled with the company over this decision, reading the letters he obtained from his doctors calling the company's decision "cruel and highly distasteful." I promised him then that I would continue to fight for the family when he was gone.

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Five Million Families At 'Breaking Point'

PA/The Huffington Post UK | Posted 05.05.2013 | UK
Read More: Food Bills, UK News, Household Bills, Which?, Loans and Savings, Austerity, UK News

Five million families are approaching financial "breaking point" and are relying on loans and savings just to cover basic food bills. One in five h...

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Calling Time on Nuisance Calls and Texts

Richard Lloyd | Posted 19.05.2013 | UK Tech
Read More: Information Commissioner, Office of Fair Trading, Which?, Nuisance Calls, Oft, Personal Injury, Ministry of Justice, Unsolicited Calls, Cold Calling, Ofcom, Ppi, Unwanted Calls, Junk Texts, Junk Calls, UK Tech News
Richard Lloyd

It's clear that nuisance calls and texts have become a daily problem for many people. They not only cause frustration, but they can even be distressing and intimidating. We've had more than 1,600 comments about nuisance calls and texts on our website and many of them had the same theme - 'why isn't something being done?' Our research also found that in the last three months, seven in 10 people received unsolicited calls and four in 10 an unwanted text.

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Nearly 1.4m PPI Complaints Sent To Lloyds

PA | Posted 26.02.2013 | UK
Read More: UK News, Which?, Lloyds, Business News, Ppi, UK Business, UK Banking, Lloyds Banking Group, Payment Protection Insurance, UK News

Nearly 1.4 million complaints were made to Lloyds Banking Group during 2012 about payment protection insurance (PPI), figures released on Tuesday show...

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Every Little Vote Helps...

PA/The Huffington Post UK | Posted 22.02.2013 | UK
Read More: Tesco Voted Worst, Tesco, Waitrose, UK News, Waitrose Best Supermarket, Which, Which?, Tesco Voted Worst Supermarket, Business News, UK Business, Tesco Worst Supermarket, Which? Poll, UK News

Tesco has been voted worst UK supermarket in an annual poll of 11,000 consumers. The high street behemoth was bottom of a Which? survey of nine maj...

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Tesco Voted Worst Supermarket In Poll Of Which? Readers

PA | Posted 21.04.2013 | UK
Read More: Waitrose, UK News, UK, Supermarkets, Tesco, Which?, UK News

Tesco has been voted the worst supermarket and Waitrose the best in an annual poll of 11,000 consumers by watchdog Which?. Waitrose received a cust...

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Food Costs Rise While Chocolate Bars Shrink

PA | Posted 13.11.2012 | UK
Read More: Office for National Statistics, Production Costs, IHS Global Insight, Which?, Inflation, Cadbury, Chocolate, Economy, UK Economy, UK News

Rising food bills played a big part in today's inflation jump, although in the case of chocolate bars it was a case of less meaning more. The Offic...

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Should Poorly Performing Bankers Be 'Struck Off'?

PA | Posted 19.09.2012 | UK
Read More: Bank of England, UK News, Which?, Double-Dip Recession, UK Economy, Bankers, The Great Recession, George Osborne, Recession, UK News

Bankers who fail to come up to scratch should be "struck off" in a similar way to poorly-performing doctors, a consumer group urged today. The call...

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Charlie Thomas

Would You Change Banks If You Could Keep Your Account Number?

HuffingtonPost.com | Charlie Thomas | Posted 13.09.2012 | UK
Read More: Current Accounts, Business News, Banking, UK Business, Business, Which?, Switching Banks, UK News

Consumer lobbyist group Which? has joined forces with Andrea Leadsom MP to call on banks to introduce portable account numbers. Research conducted ...

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Charlie Thomas

'It's A Disgrace' - Which? Slams Banks For Blaming Libor Scandal On Free Banking

HuffingtonPost.com | Charlie Thomas | Posted 29.08.2012 | UK
Read More: Banking, UK Business, Bank Charges, Free-Banking, Business, Which?, Current Account, UK Economy, UK News

Any attempt to state the Libor rate rigging crisis was a result of 'free banking' is a disgrace and a slap in the face, according to consumer champion...

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Cereal Bars: The Idea That They're Healthy Is A Myth, Says Which? Study

PA | Posted 18.08.2012 | UK Lifestyle
Read More: Kelloggs, Diet and Nutrition, Healthy Living Body, Cereal Bars, UK News, Diet, Which?, UK Lifestyle News

The image of cereal bars as a healthy snack is a "myth", according to a Which? study that found many contain high levels of fat and sugar. All but ...

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Half Of Students Worried About The Debt They're Taking On

PA | Posted 15.08.2012 | UK Universities & Education
Read More: UK Money, UK News, Student Finance, Which?, UK Finance, Lloyds, UK Universities & Education News

Two fifths of students are only just balancing their finances while one in six falls short each month, a study found on Wednesday. Some 16% of thos...

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Time for Tough Questions on Rates-Rigging and Banking Reform

Richard Lloyd | Posted 03.09.2012 | UK Politics
Read More: Banking Regulation, Banking Crisis, Consumer Protection, Barclays, UK Business, Vickers Report, Which?, UK Politics News
Richard Lloyd

Four years on from the financial crisis and a year since the Vickers Commission reported and there's no evidence that the worst culture and practices in banking have changed.

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The Best and Worst of Service on the British High Street

Alistair Niederer | Posted 14.08.2012 | UK Lifestyle
Read More: Retail, High Street, Which?, Service, Customer Service, Consumers Association, UK Lifestyle News
Alistair Niederer

A few weeks ago, the Consumer's Association published their latest survey on customer satisfaction in the British High Street. Over 11,000 people were surveyed and asked specifically about their experience in shops in the previous six months.

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Even She Would Struggle With Car Insurance

PA | Posted 14.06.2012 | UK
Read More: Motor Insurance, UK Business, UK News, Car Insurance, Which?, Consumer Issues, Car Insurance Renewal Fees, UK News

Drivers and homeowners are being charged "exorbitant fees" for minor policy alterations and renewals, according to an investigation by Which? magazine...

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One In Five Supermarket Chickens 'Has Food Poisoning Bug'

PA | Posted 13.04.2012 | UK
Read More: Supermarket Chicken, Chicken, Richard Lloyd, Which, UK News, Bacteria Campylobacter, UK News

One in five supermarket chickens is contaminated with the food poisoning bacteria campylobacter, an investigation has found. The study of chicken s...

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Government Must Do More To Tackle Obesity, Warns Watchdog

PA | Posted 15.05.2012 | UK Lifestyle
Read More: Obesity Crisis, Which?, UK News, Calorie Counts, Food Manufacturers, Government Obesity, UK Health News, UK Diet and Nutrition, Food Industry, UK Lifestyle News

A government initiative to tackle obesity and improve public health is "overly reliant" on voluntary agreements with the food industry, a report has w...

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Rising Scandal of Food Poverty

Mary Creagh | Posted 14.05.2012 | UK Politics
Read More: Food Poverty, Mary-Creagh, Coalition, Tories, Which, Defra, Food Waste, Food Price, Labour, Food Rationing, UK Politics News
Mary Creagh

Britain is the seventh richest nation in the world yet we face a growing epidemic of hidden hunger, particularly in children. The reality of parents unable to feed their children is one of the starkest examples of the squeeze on living standards faced by many British families.

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Tourists Facing 'Rip-Off' Charges From Travel Companies

PA | Posted 23.02.2012 | UK
Read More: Holidays, Travel, Consumers, UK News, Tour-Companies, Surcharges, Which?, Tourists, UK News

Tourists face "rip-off charges" being imposed by some travel organisations, according to Which? Travel magazine. Ultra-expensive telephone contact ...

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Breakfast Cereals 'Too High In Sugar' (Try These Alternatives Instead)

The Huffington Post UK | Georgia James | Posted 16.02.2012 | UK Lifestyle
Read More: UK News, Low-Sugar Breakfast, Which?, Cereals High in Sugar, Healthy Breakfast, UK Diet and Nutrition, UK Health News, Sugary Cereals, UK Lifestyle News

Many popular breakfast cereals - especially those aimed at children - are high in sugar, according to a report from Which?. The consumer watchdog a...

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Mass Switchover Campaign Launched To Force Down Energy Prices

PA | Posted 07.02.2012 | UK
Read More: Energy, Consumer Groups, Which, Energy Prices, UK Energy Prices, UK News, 38 Degrees, UK News

A consumer organisation is launching a new campaign to get more energy customers to switch to cheaper tariffs by enabling them to group together in nu...

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Michael Rundle

Half Of Energy Used By UK Business 'Wasted When Employees Aren't Working', Report Says

HuffingtonPost.com | Michael Rundle | Posted 07.02.2012 | UK
Read More: Energy, British Gas, Which, UK News, UK Energy, 38 Degrees, Consumer Groups, Energy Costs, Environmental Change Institute, Greenpeace UK, UK News

Almost half of the energy used by British business is wasted when employees aren't at work, a report has claimed. British Gas said that 46% of the ...

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Consumers 'Cutting Back On Christmas' Amid Rising Costs

PA | Posted 25.11.2011 | UK
Read More: UK News, Living Costs, Which?, Household Budgets, UK Economy, Economic Crisis, Christmas Tree, Christmas, UK News

Four out of 10 Britons who celebrate Christmas (42%) will rein in their spending on presents this year, a survey has revealed. The Which? resear...

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Broadband Speeds Fall By A Third During Peak Evening Times

Huffington Post UK | Posted 15.01.2012 | UK Tech
Read More: Cap, O2, Internet Speeds, Internet, Committees of Advertising Practice, Broadband, Which?, Ofcom, UK Tech News

Broadband speeds fall by more than a third during peak evening surfing times when most people are online. Download rates are choked by up to 35% be...

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Which? Magazine To Test Value Of Degrees

www.guardian.co.uk | Posted 23.12.2011 | UK Universities & Education
Read More: Tuition Fees, Degress Values, Which, UK Universities, Degrees, UK Universities & Education News

It is well-known for its no-nonsense advice on consumer rights and how to get the best value for money when buying a washing machine. Now Which? magaz...

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