ryanair
Exclusive: The Elderly Woman Racially Abused On A Ryanair Flight Still Hasn't Heard From The Airline
The Transport Secretary has since described the incident as "unacceptable".
Mrs Gayle was called a "black bastard" by a passenger who refused to sit next to her.
But watchdog says otherwise.
Multiple strikes and bad weather have caused costly cancellations this year.
One family arrived at Tenerife South Airport to find "the plane in darkness and no staff".
He appeared in court and was released on bail.
About 30,000 customers are likely to be affected...
The country's competition watchdog is dissatisfied with Ryanair's new policy.
It's been a bad year for the budget airline – and an even worse one for many of its passengers.
The budget airline the change will help reduce delays.