ryanair
Passengers will be unable to check in online.
It's going to cost you more money.
It comes a week after Delsie Gayle, 77, was called an "ugly black bastard" by a fellow passenger.
David Mesher said he was "not a racist person".
'I just don’t understand what Ryanair are playing at.'
Followed around in shops, racially abused in queues – Black British people tell us why everyday racism is more than a viral video.
Shadow minister has written to the airline to demand an explanation.
Spanish authorities are now leading the investigation.
A video of an unidentified man shouting racial abuse at a woman on a RyanAir flight has gone viral. The woman was moved to another seat and the man was allowed to stay on the plane. RyanAir has been criticised for it's muted response, while Essex police have been in touch with Spanish authorities, as the incident happened on the runway in Barcelona.
The airline has been hit by strikes and lower passenger numbers over the last year.