The company has responded after the actor revealed she was suing over an alleged breach of contract.
The Chloe X Halle singer will take on the iconic role in Disney's upcoming live-action remake.
The 78-year-old is taking a break from making the new sequel "while the appropriate course of treatment is evaluated".
A sequel to the Disney villain's origin story starring Emma Stone is in development at Disney.
The Oscar-winning star said it was "difficult" to bring the character to life without one of her signature props.
He was known to millions as Sebastian the crab in the classic Disney film.
The two actors have joined the cast of The Proud Family: Louder and Prouder.
Nominated films like The Father, Judas And The Black Messiah, Nomadland and Promising Young Woman are all available to stream in the UK.
The 28-year-old reflected on the highs and lows of making the show that made her a global star.