One video taken from what appeared to be inside the United plane showed an engine on fire.
It wasn't merely offensive, said a passenger, it was a death threat.
Two United Airlines pilots have been arrested at Glasgow Airport on suspicion of being intoxicated before a flight to America.
"He can't even take 9/11 off from being a colossal schmuck."
George Duke-Cohan also made a hoax call against a United Airlines flight.
“We have no desire to be associated with separating families, or worse, to profit from it,” American Airlines said.
The airline unveiled new restrictions in its pet transportation policy.
The mix-up came just a day after a puppy died aboard a United flight.
The airlines says it takes “full responsibility for this tragedy.”
'Scariest flight of my life.'