Tesco Closes Stores And HQ In Drastic Bid To Stop Sales Decline

Tesco Closes 43 Stores And Slashes Prices In Drastic Action To Survive
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GLASGOW, SCOTLAND - OCTOBER 23: A man walks with Tesco supermarket bags on October 23, 2014 in Glasgow, Scotland.Tesco one of Britains biggest supermarkets has announced a 91.9% plunge in pre-tax profits to £112 million for the first half of the year. (Photo by Jeff J Mitchell/Getty Images)
Jeff J Mitchell via Getty Images

Tesco is shutting its head office along with 43 unprofitable stores as part of a raft of drastic new measures as new boss Dave Lewis fights to turn around the ailing supermarket's fortunes.

Britain's biggest retailer made the dramatic announcement as it revealed like-for-like sales for the 19 weeks to January 3, including the Christmas period, fell by 2.9%. The grocer is also closing its final salary pension scheme and shutting its historic HQ in Cheshunt, the Hertfordshire town that has been its home since 1973, to move to Welwyn Garden City in 2016.

Tesco's restructuring of central overheads is expected to save £250 million a year, however it is expected to see job losses as the supermarket fights to control its costs. Alongside a "significant revision" to its store-building programme, Tesco also said it would sell its broadband division and its UK download business Blinkbox to TalkTalk and was exploring options for the disposal of its Dunnhumby data business, as well as cancelling a final-year dividend for 2014/15.

The supermarket also tried to regain momentum by launching a new price war, slashing the cost of some of its best-known products. Shares have risen by 5% in early trading in response to the announcement.

Chief executive Dave Lewis said: "We have some very difficult changes to make. I am very conscious that the consequences of these changes are significant for all stakeholders in our business but we are facing the reality of the situation.

"Our recent performance gives us confidence that when we pull together and put the customer first we can deliver the right results."

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Tesco's darkest hours
The bomb threat(01 of06)
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In 2001 a blackmailer who called themselves 'Sally' tried to extort £5 million from Tesco by posting parcel bombs to the supermarket's customers.

"Sally" sent letters to Tesco stores threatening to hurt customers if Tesco didn't provide Clubcards which were modified to allow cash to be withdrawn from cash machines.

She sent out several letter bombs, including one which arrived and causing the receiver shock and minor injuries. As the threats escalated, Tesco even began to created the modified Clubcards, but didn't make enough to meet the deadline 'Sally' had set.

Police eventually found out that 'Sally' was Robert Dyer through surveillance on a postbox to which some of the letters had been traced. Dyer was sentenced to 16 years for blackmail and assault, which was later reduced to 12 on appeal.
(credit:Bloomberg via Getty Images)
The other bomb threat(02 of06)
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A former tax inspector targeted the supermarket giant in a £1 million blackmail plot in 2007. Phillip McHugh sent 76 letters to Tesco, threatening to bomb stores and contaminate products if it did not give in to his demands for a total of £1 million.

As a precaution, Tesco closed 14 stores in July 2007, leading to loss of around £1.4 million in revenue. McHugh, who was addicted to online gambling and had debts of £37,000, was jailed for six years.
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The not-so-popular supermarket(03 of06)
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Tesco's UK growth hasn't always been warmly received.
Its dominance - at its peak one pound in every seven spent in the UK was through Tesco, though Tesco said last year the figure was more like one in eight.

Resistance from local, smaller shops and fans of independent retail have protested and as Tesco moves into town.

According to non-profit organisation Ethical Network, local communities could be losing inward investment of up to £100bn every year because of supermarket centralisation.
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When Poland said no to Tesco(04 of06)
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In January this year, an immigration spat between David Cameron and the Polish prime minister led to calls for Jan Bury, head of the the Polish Peasants Party, calling on Poles to boycott Tesco.

He called Cameron's policies "unfriendly and scandalous" and said: "As Poles, we can also say 'no' to prime minister Cameron and his policies. We call on Poles to boycott British retailer Tesco."

In response, Tesco reminded Poland that it employs tens of thousands of people in the country.
(credit:Bloomberg via Getty Images)
The worst results in history(05 of06)
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Painful financial results showing a 3.7% drop in like-for-like sales between March and May 2014, marking the "worst trading in their history", according to analysts.

Experts said this could be because of cutting prices to compete with low-price supermarkets like Lidl and Aldi, and trying to appeal to everyone, therefore missing out on specialised markets
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The 'mad' bosses(06 of06)
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After June's record poor results, Tesco's senior executives were accused of "arrogance" and being "delusional".

At the supermarket's annual general meeting, they were told they were "arrogant" when Tesco was doing well. One shareholder said: "You're a supermarket. It's not your job to be loved."
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Employees will start to learn over coming months which stores will be shut and how many jobs will be lost as Tesco begins consultations with those affected with full details set to be known by April.

Lewis said he understood how the announcement would hit "hard-working people", adding: "I am not immune to the impact of the decisions we have had to take on our colleagues."

The Tesco chief also revealed that he was writing to 49 communities to reveal that "with a heavy heart" it was pulling out of new store-building projects.

Lewis was upbeat on Tesco's trading performance over the festive performance as sales declines eased.

The trading update included a performance for the third quarter to November 22 when like-for-like sales fell 4.2%, plus the subsequent six weeks including Christmas, when they fell 0.3%.

The figures represented an improvement on a fall of 5.4% in the second quarter. Sales fell by 3.7% in the first quarter.

Other supermarket giants have suffered, with Sainsbury's posting its first sales decline over the Christmas period for a decade.

The retailer's like-for-like sales for the 14 weeks to January 3 fell by 1.7%, but it was an improvement on the 2.8% dip seen in the second quarter and a better performance than analysts expected.

It was the fourth successive quarter of decline and the first time Sainsbury's has reported a fall over its third quarter, which includes the festive period, since 2005, leading chief executive Mike Coup to warn that trading will remain "challenging" in the near future.

Meanwhile, Marks & Spencer's trading continued to be dire, feeding speculation about whether chief executive Marc Bolland can stay in his job.

Analysts not being too tough with Bolland at MKS.

Are they too used to disappointment?

— Louise Cooper (@Louiseaileen70) January 8, 2015

M&S shares opened 3% lower after the worse-than-expected performance dashed hopes in November of an improved trend in clothing sales.

The premium retailer revealed that its clothing division has continued to suffer after it was beset by online delivery problems and unseasonal weather conditions.

The general merchandise division, which includes fashion, posted another quarter of declining sales over the Christmas period, with like-for-like sales down by a bigger-than-expected 5.8% in the 13 weeks to December 27.

Bolland admitted there had been an "unsatisfactory performance" in M&S's e-commerce distribution centre but said its food halls were busy over the festive period after like-for-like sales rose 0.1% in the period.

M&S said its new website performed well operationally but this was offset by disruption at its new distribution centre in Castle Donington, Leicestershire.