Simon Cowell reduces a contestant to tears in the first episode of the new series of Britain's Got Talent - by being nice to her.
Beauty therapist Alice Fredenham was so nervous about her audition she did not tell anyone what she was doing.
But the 28-year-old from Hertfordshire impressed Simon with her version of My Funny Valentine and he made her cry by describing her voice as "liquid gold" and telling her: "You could sing the phonebook."
Other less impressive acts in tonight's show include a mother-and-daughter country music act, an animal impressionist and a string of bad comics.
Another hit with the judges is teenage comic Jack Carroll.
The 14-year-old from Halifax, who walks with a frame due to cerebral palsy, introduced himself to the judges as "a professional gymnast".
Describing himself as looking like Harry Potter after "a nasty Quidditch accident", he won a standing ovation from the crowd, joking: "I think they were just rubbing it in."
Other underwhelming acts included a man dressed as a vicar who danced with a papier mache nun and a male stripper who covered his extremities with masks of Cowell and fellow judge David Walliams.
Britain's Got Talent - Press Launch
Britain's Got Talent - Press Launch(01 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon, Simon Cowell and Amanda Holden attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent 2013(02 of44)
Simon Cowell arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(03 of44)
Alesha Dixon, Simon Cowell and Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(04 of44)
Alesha Dixon,Simon Cowell and Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(05 of44)
Simon Cowell and Amanda Holden arrive at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(06 of44)
Simon Cowell arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(07 of44)
Mezhgan Hussainy arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(08 of44)
Mezhgan Hussainy arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(09 of44)
Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(10 of44)
Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(11 of44)
Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(12 of44)
Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(13 of44)
Amanda Holden arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(14 of44)
Alesha Dixon arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(15 of44)
Alesha Dixon arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(16 of44)
Alesha Dixon arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(17 of44)
Stephen Mulhern arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(18 of44)
Stephen Mulhern arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(19 of44)
Alesha Dixon arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent 2013(20 of44)
Alesha Dixon arrives at a Britain's Got Talent Q&A at the ICA in London. (credit:PA)
Britain's Got Talent - Press Launch(21 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon, Simon Cowell and Amanda Holden attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent - Press Launch(22 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden; Simon Cowell and Alesha Dixon attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(23 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden; Simon Cowell and Alesha Dixon attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(24 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden; Simon Cowell and Alesha Dixon attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(25 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden; Simon Cowell and Alesha Dixon attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(26 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden and Alesha Dixon attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(27 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden and Simon Cowell attend the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(28 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(29 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(30 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(31 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(32 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(33 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(34 of44)
LONDON, ENGLAND - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(35 of44)
LONDON, ENGLAND - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(36 of44)
LONDON, ENGLAND - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(37 of44)
LONDON, ENGLAND - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(38 of44)
LONDON, ENGLAND - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(39 of44)
LONDON, ENGLAND - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Mike Marsland/WireImage) (credit:Getty Images)
Britain's Got Talent - Press Launch(40 of44)
LONDON, UNITED KINGDOM - APRIL 11: Amanda Holden attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent - Press Launch(41 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent - Press Launch(42 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent - Press Launch(43 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)
Britain's Got Talent - Press Launch(44 of44)
LONDON, UNITED KINGDOM - APRIL 11: Alesha Dixon attends the press launch for the new series of 'Britain's Got Talent' at ICA on April 11, 2013 in London, England. (Photo by Stuart C. Wilson/Getty Images) (credit:Getty Images)